Once we are connected to your PC (via an internet connection), we can then successfully diagnose and repair most computer related issues. We also provide Remote support, which is a secure service that allows us to assist you in solving computer problems, either by showing what steps to take via screen sharing, or with permission, taking control of the desktop and performing a task remotely. Remote Support VinylMaster Remote Support Click here to visit our Help DeskĬlick on the image (above) to see it full size… Frequently Asked Questions FAQĪ large resource of Frequently Asked Questions with Answers all available 24/7/365 on our dedicated FAQ website, please click here to visit our FAQ website. Simply lodge a ticket with a brief explanation of the problem you’re having and one of our highly-skilled technicians will usually reply to you within 4 hours-often less. These lessons are available on YouTube all year round.Ĭlick on the image (above) to see it full size… Online Tickets and Supportįuture Support is available for all your technical problems or queries. VinylMaster has a huge suite of videos that discuss in detail how to do a wide range of tasks in the program, as shown in the How to lesson, directly above. when a power-shape is selected in Object Mode. help files that appear when the program is in a specific context e.g. in the Vectorizer.Ī set of context-based help files located in the DesignCenter i.e. The following is a brief outline of the training and support available to our customers.Ĭlick on the image (above) to see it full size… Comprehensive Manual and Help ToolsĪ complete user-guide (manual) for VinylMaster DSR.Ī set of specific help files that discuss and explain areas within modules and program windows e.g. Don’t hesitate to contact us if you need any help with the product. Our mission is to help you get up and running with your VinylMaster DSR software as quickly and easily as possible.

We take pride in offering first-class customer training and support and all at no additional cost.

Vinylmaster cut software setup